Effective date: April 24, 2026
These Terms and Conditions govern your use of scottscarpetcare.com and the cleaning services provided by Scott’s Carpet Care (“we,” “us,” or “our”). By using our website or booking a service, you agree to these terms.
Services
We provide residential and commercial carpet, upholstery, tile and grout, pet odor, and rug cleaning services in Humble, TX and surrounding areas. Service descriptions on this website are for general information; the scope of any particular job is defined at the time of booking or on the service invoice.
Scheduling, Arrival Windows, and Cancellations
Appointments are scheduled in arrival windows. We’ll do our best to arrive on time, but traffic, prior jobs running long, or weather can occasionally cause delays — in which case we’ll contact you. To reschedule or cancel an appointment, please let us know at least 24 hours in advance so we can offer the slot to another customer.
Access and Preparation
You are responsible for providing safe access to the areas being cleaned and for moving any small, fragile, or valuable items out of the work area before we arrive. We’ll move standard furniture where it’s safe to do so, but we are not responsible for damage to items that were not disclosed, were previously damaged, or were unreasonable to move.
Pricing and Payment
Prices are based on the services requested and the size and condition of the area being cleaned. Estimates provided in advance are based on the information you give us; final pricing may change if conditions on-site differ materially. Payment is due upon completion of service unless we’ve agreed to other terms in writing. We accept the payment methods listed at time of booking.
Satisfaction Guarantee
We stand behind our work. If you’re not satisfied with any area we cleaned, contact us within 7 days of the service and we’ll return to re-clean the affected area at no additional charge. The guarantee does not cover pre-existing damage, permanent staining, wear-related issues, or damage caused after the cleaning.
Limitation of Liability
Some stains, odors, carpet conditions, and fabric types cannot be fully restored, and we do not guarantee complete removal of every stain or odor. To the fullest extent permitted by law, our total liability for any claim arising out of a service is limited to the amount you paid for that service. We are not responsible for consequential, incidental, or indirect damages.
Website Content
All content on scottscarpetcare.com — including text, images, logos, and branding — is owned by Scott’s Carpet Care or our licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from any of this content without our prior written permission.
Third-Party Links
Our website may link to third-party sites (such as review platforms or social media). We are not responsible for the content, policies, or practices of those sites.
Changes to These Terms
We may update these Terms from time to time. The “Effective date” above will reflect the most recent revision. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. Any dispute arising out of or relating to these Terms or our services will be brought in the state or federal courts located in Harris County, Texas.
Contact Us
Scott’s Carpet Care
7937 Farmingham Rd, Ste I
Humble, TX 77346
Phone: (346) 550-7445