Effective date: April 24, 2026
Scott’s Carpet Care (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit scottscarpetcare.com or request service from us.
Information We Collect
We collect information you voluntarily submit through our website or over the phone, including your name, address, phone number, email address, and any details about the service you’re requesting. We may also collect basic technical information automatically, such as your IP address, browser type, pages visited, and referring site, through standard web analytics.
How We Use Your Information
- To schedule, deliver, and follow up on cleaning services.
- To respond to quote requests, questions, or reviews.
- To send appointment confirmations, receipts, and service reminders.
- To improve our website, services, and customer experience.
- To comply with legal obligations.
We do not sell your personal information.
Cookies and Analytics
Our website uses cookies and similar technologies to remember preferences and measure site usage. We may use third-party analytics tools (such as Google Analytics) that set their own cookies. You can disable cookies in your browser settings, though some features of the site may not work correctly without them.
Third-Party Services
We share limited information with trusted service providers who help us operate the business — for example, scheduling software, payment processors, email services, and advertising platforms. These providers are only permitted to use your information to perform services on our behalf.
Data Security
We take reasonable administrative and technical measures to protect the information we collect. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request to access, correct, or delete the personal information we hold about you by contacting us using the details below. You may also opt out of marketing emails or text messages at any time by following the unsubscribe instructions in those messages.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above will reflect the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Scott’s Carpet Care
7937 Farmingham Rd, Ste I
Humble, TX 77346
Phone: (346) 550-7445