Pet urine presents a unique challenge. When it comes from your pet, it starts out pH-neutral, but as it dries it turns very basic, and this is what creates the ammonia odor. It also crystallizes as it dries. To actually get rid of it, you need a product that breaks up the urine crystal and a natural enzyme to digest the proteins. Standard retail products fail to do both.
After 10 years of working throughout the Houston homes and 1,100+ five-star reviews, we've built our pet odor process around addressing urine at the molecular level, not just the surface. Every job starts with a UV black light and moisture meter so we know precisely what we're facing, then we tailor our treatment approach to the depth of penetration.
"We use UV black lights and moisture meters on every job to locate hidden pet urine before we treat it — not after." — Phillip Scott, Owner
This is where our process truly sets us apart. Most cleaners make assumptions about problem areas based on your direction. We verify. Before we touch a drop of cleaning solution, we sweep the entire area with a UV black light and use a moisture meter to verify findings at each suspicious spot.
Dried pet urine fluoresces under UV — even accidents that are years old. We sweep the whole area so nothing hides.
Tells us whether urine is surface-level or has soaked into the pad and subfloor — so we match the right treatment to the real problem.
Pet urine doesn't always stop at the carpet fibers. The location where it penetrated determines which treatment approach will be effective. We'll tell you which one you need during the free quote, honestly, with UV black light and moisture meter data to support our recommendation.
Our standard process for the large majority of pet odor jobs — effective on urine that's in the face yarn, backing, and pad.
When a pet has marked the same spot over and over, urine eventually soaks through the carpet and backing and starts absorbing into the subfloor. Topical won't fix that. This will.
Here's exactly what happens when we come out for a pet odor job — from the moment we walk in to the final UV check on the way out.
We walk through the areas with you, ask you about pets and what's happened over time, and listen. Most of the time you already know where the worst spots are, but sometimes the UV black light tells a different story.
Lights down, UV black light on. We inspect the affected rooms, locate every accident, and measure penetration depth with the moisture meter. You see the map before we touch anything.
Thoroughly vacuum to remove pet hair and dry soil. Lay drop cloths across the lawn, place corner guards in the doorways, and prepare plastic tabs and foam blocks for furniture protection.
We apply a specialized urine treatment that dissolves crystals and uses natural enzymes to digest the proteins responsible for odors. Store-bought sprays don't do either.
Our sub-surface extraction tool pulls urine from the face yarn, carpet backing, and pad underneath, not just what lies on the carpet surface. We repeatedly treat and extract until urine stops coming out.
We use a black light to re-inspect every area before we finish. Any spots that still show under black light get treated again during that same appointment with no extra fee. It's the only method that ensures the job is genuinely done.
If the same spot has been marked over and over and urine has reached the subfloor, we escalate: pull the carpet back, remove the contaminated padding, clean and seal the subfloor so nothing can penetrate back through, replace the pad, reinstall, then finish with a full carpet clean.
Low-VOC, fragrance-neutral, and safe to walk on once dry — usually a few hours.
Many pet odor solutions on the market are more aggressive than needed. They rely on heavy fragrance, high VOCs, and residue that leaves your furry friends reluctant to return to treated areas. That's not us. Every product we use is formulated to eliminate pet urine odor without leaving your home smelling like a chemistry set.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Houston, or get turn-by-turn directions.
Based in Humble, TX — we handle pet odor removal in homes across 15+ communities. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageJason did a great job. The carpets look significantly better and the carpet technician demonstrated excellent customer service skills.
Service tech was very friendly and professional. He got the job done quick and explained every step of the process.
Jason did an excellent job cleaning our sofa and chaise. It looks new!
Carpet was a washable wool rug and Scott’s did a fantastic job. Staff communicated effectively and the whole process was very easy.
Did an awesome job on my sofa and I will be using them for my carpets as well. Would definitely recommend
Have been using Scott’s for almost 10 years and they are always professional, friendly, efficient, and leave my carpet beautifully clean.
If we locate it, we can eliminate it. Our sub-surface extraction tool removes urine from the face yarn, backing, and padding, rather than addressing only the surface. Before we leave, we inspect every spot under UV black light. If anything still fluoresces, we treat it again on the same visit, no extra charge.
That's what our restoration treatment is for. We lift the carpet, extract the soiled padding, clean and seal the subfloor to prevent residual urine from seeping back up, then replace the pad and carpet and complete a thorough cleaning. Topical treatment alone won't handle subfloor contamination.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.