Pet urine presents a unique challenge. When it comes from your pet, it starts out pH-neutral, but as it dries it turns very basic, and that's where the ammonia smell comes from. It also dries into a crystal. To successfully remove it, you need both a product to break down the urine crystal and a natural enzyme that digests the proteins. Standard retail products fail to do both.
After 10 years of working throughout the Houston homes and 1,100+ five-star reviews, we've built our pet odor process around targeting urine deep at the molecular level, not just the surface. Every job starts with a UV black light and moisture meter so we know the exact scope of contamination, then we match the treatment to how deep it went.
"We use UV black lights and moisture meters on every job to locate hidden pet urine before we treat it — not after." — Phillip Scott, Owner
This is where our process makes the real difference. Most cleaners guess at where the problem is, usually based on where you point. We verify. Before we touch a drop of cleaning solution, we sweep the entire area with a UV black light and read every suspicious spot with a moisture meter.
Dried pet urine fluoresces under UV — even accidents that are years old. We sweep the whole area so nothing hides.
Tells us whether urine is surface-level or has soaked into the pad and subfloor — so we match the right treatment to the real problem.
Pet urine often travels beyond the carpet surface. The location where it penetrated determines which treatment approach will be effective. We'll identify the right solution during your free quote, backed by UV and moisture readings.
Our standard process for the large majority of pet odor jobs — effective on urine that's in the face yarn, backing, and pad.
When a pet has marked the same spot over and over, urine eventually soaks through the carpet and backing and starts absorbing into the subfloor. Topical won't fix that. This will.
Here's exactly what happens when we come out for a pet odor job — from the moment we walk in to the final UV check on the way out.
We walk through the areas with you, ask about the pets and history, and pay close attention. Most of the time you already know where the worst spots are, but occasionally the black light reveals problem areas you might have missed.
Lights down, UV black light on. We inspect the affected rooms, locate every accident, and measure penetration depth with the moisture meter. You see the map before we touch anything.
Thoroughly vacuum to remove pet hair and loose dirt. Position drop cloths on the lawn, set corner guards at the doorways, and have plastic tabs and foam blocks ready for the furniture.
We apply a targeted urine solution that breaks down crystals and leverages natural enzymes to break down odor proteins. Store-bought sprays don't do either.
Our sub-surface extraction tool extracts urine from the carpet backing, pad, and face yarn fibers, not just what lies on the carpet surface. We treat and extract repeatedly until urine stops coming out.
We use a black light to re-inspect every area before we finish. Should anything still fluoresce under black light, we treat it again on the same visit without charging you extra. This is the only way we can be certain the work is actually finished.
If the same spot has been marked over and over and urine has reached the subfloor, we escalate: pull the carpet back, remove the contaminated padding, clean and seal the subfloor so nothing can penetrate back through, replace the pad, reinstall, then finish with a full carpet clean.
Low-VOC, fragrance-neutral, and safe to walk on once dry — usually a few hours.
Many pet odor solutions on the market are more aggressive than needed. They rely on heavy fragrance, high VOCs, and residue that leaves your furry friends reluctant to return to treated areas. That's not us. Every product we use is formulated to eliminate pet urine odor without leaving your home smelling like a chemistry set.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Aldine, or get turn-by-turn directions.
Based in Humble, TX — we handle pet odor removal in homes across 15+ communities. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageAmazing service! I would recommend them to anyone.
Amazing work ! Jason Dunstone was very professional and friendly he did a great job! Definitely will be using Scott's Cleaning and specially asking for Jason! Was on time and…
Scott’s hits a rare trifecta! Quality work and great customer service at a fair and transparent price. They took great care of everything from our carpet to our tile(including…
Jose did a wonderful job. Awesome customer service!
I highly recommend Scott's Carpet Care! Jason did an amazing job with cleaning my carpet and I feel the service was reasonably priced. It He was friendly and helpful. I would…
Did an awesome job on my sofa and I will be using them for my carpets as well. Would definitely recommend
If we locate it, we can eliminate it. Our sub-surface extraction tool removes urine from the face yarn, backing, and padding, rather than addressing only the surface. Before we leave, we inspect every spot under UV black light. If anything still fluoresces, we treat it again on the same visit, no extra charge.
That's what our restoration treatment is for. We roll back the carpet, dispose of the contaminated padding, clean and seal the subfloor to block residual urine from returning through, then reinstall the pad and carpet and perform a comprehensive clean. Topical treatment alone won't handle subfloor contamination.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.