Pet urine can be deceptive. When it leaves your dog or cat, it comes out neutral, but as it dries it turns very basic, and that's where the ammonia smell comes from. It also crystallizes as it dries. To truly eliminate it, you need a product that breaks up the urine crystal and a natural enzyme to digest the proteins. Store-bought sprays don't do either.
After 10 years of serving Houston-area homes and 1,100+ five-star reviews, we've built our pet odor process around targeting urine deep at the molecular level, not just the surface. Every job starts with a UV black light and moisture meter so we know exactly what we're dealing with, then we match the treatment to how deep it went.

"We use UV black lights and moisture meters on every job to locate hidden pet urine before we treat it — not after." — Phillip Scott, Owner
This is where our process makes the real difference. Most cleaners guess at where the problem is, usually based on where you point. We verify. Before we touch a drop of cleaning solution, we sweep the entire area with a UV black light and confirm moisture levels at every problem area with a moisture meter.
Dried pet urine fluoresces under UV — even accidents that are years old. We sweep the whole area so nothing hides.
Tells us whether urine is surface-level or has soaked into the pad and subfloor — so we match the right treatment to the real problem.
Pet urine doesn't always stop at the carpet fibers. The location where it penetrated determines which treatment approach will be effective. We'll tell you which one you need during the free quote, honestly, with UV black light and moisture meter data to support our recommendation.
Our standard process for the large majority of pet odor jobs — effective on urine that's in the face yarn, backing, and pad.
When a pet has marked the same spot over and over, urine eventually soaks through the carpet and backing and starts absorbing into the subfloor. Topical won't fix that. This will.
Here's exactly what happens when we come out for a pet odor job — from the moment we walk in to the final UV check on the way out.
We go through the areas together, ask you about pets and what's happened over time, and listen. Most of the time you already know where the worst spots are, but occasionally the black light reveals problem areas you might have missed.
Lights down, UV black light on. We scan the affected areas, identify every accident with the moisture meter, and map the depth of each spot. You see the map before we touch anything.
Start with a complete vacuum pass to extract pet hair and dry soil. Lay drop cloths across the lawn, place corner guards in the doorways, and prepare plastic tabs and foam blocks for furniture protection.
We apply a urine-specific product that breaks down the crystal and uses natural enzymes to digest the proteins causing the odor. Store-bought sprays don't do either.
Our sub-surface extraction tool pulls urine from the face yarn, carpet backing, and pad underneath, not just what sits on top. We treat and extract repeatedly until no more urine is coming out.
Before departure, we conduct a final black light inspection of all treated zones. Should anything still fluoresce under black light, we treat it again on the same visit without charging you extra. It's the only method that ensures the job is genuinely done.
If the same spot has been marked over and over and urine has reached the subfloor, we escalate: pull the carpet back, remove the contaminated padding, clean and seal the subfloor so nothing can penetrate back through, replace the pad, reinstall, then finish with a full carpet clean.


Low-VOC, fragrance-neutral, and safe to walk on once dry — usually a few hours.
Many pet odor solutions on the market are more aggressive than needed. They rely on heavy fragrance, high VOCs, and residue that prevents pets you care about from enjoying the carpet for a week. That's not us. Every product we use is specifically chosen to break down pet urine without harsh chemicals.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about West University Place, or get turn-by-turn directions.
Based in Humble, TX — we handle pet odor removal in homes across 15+ communities. Don't see yours? Give us a call, we probably cover it.
Call to Check CoveragePhillip was friendly, fast and efficient. We had a tight deadline, and they were able to knock it out! Highly recommend Scott's Carpet Care!
An amazing experience and the carpets look fantastic!
Excellent work
From the moment that I contacted then via their website, they were very responsive and timely. José the technician did a great job! I would highly recommend them.
I would highly recommend Scott’s! We hired them to clean our large pottery barn sectional couch, which had been abused over the last several years by two young kids and a large…
Scott's Carpet Care did a great job. I recommend them when you're in the market to have your home carpets cleaned.
When we find it, we're able to treat it. Our sub-surface extraction tool removes urine from the face yarn, backing, and padding, not just the surface. Before we leave, we re-check every spot under UV black light. If anything still fluoresces, we address it immediately during your appointment, no extra charge.
That's what our restoration treatment is for. We pull back the carpet, remove the contaminated padding, clean and seal the subfloor so residual urine can't penetrate back through, then re-install the pad and carpet and finish with a full clean. Topical treatment alone won't address subfloor contamination.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.