Dealing with pet urine is tricky. When it comes from your pet, it starts out pH-neutral, but as it dries it turns increasingly alkaline, and this is what creates the ammonia odor. It also dries into a crystal. To truly eliminate it, you need both a product to break down the urine crystal and a natural enzyme that digests the proteins. Over-the-counter sprays won't accomplish both.
After 10 years of serving Houston-area homes and 1,100+ five-star reviews, we've built our pet odor process around attacking urine at the molecular level, not just the surface. Every job starts with a UV black light and moisture meter so we know exactly what we're dealing with, then we tailor our treatment approach to the depth of penetration.
"We use UV black lights and moisture meters on every job to locate hidden pet urine before we treat it — not after." — Phillip Scott, Owner
This is where our process matters most. Most cleaners rely on guesswork and your input to locate issues. We verify. Before we touch a drop of cleaning solution, we sweep the entire area with a UV black light and use a moisture meter to verify findings at each suspicious spot.
Dried pet urine fluoresces under UV — even accidents that are years old. We sweep the whole area so nothing hides.
Tells us whether urine is surface-level or has soaked into the pad and subfloor — so we match the right treatment to the real problem.
Pet urine often travels beyond the carpet surface. The location where it penetrated determines which treatment approach will be effective. We'll tell you which one you need during the free quote, honestly, with UV black light and moisture meter data to support our recommendation.
Our standard process for the large majority of pet odor jobs — effective on urine that's in the face yarn, backing, and pad.
When a pet has marked the same spot over and over, urine eventually soaks through the carpet and backing and starts absorbing into the subfloor. Topical won't fix that. This will.
Here's exactly what happens when we come out for a pet odor job — from the moment we walk in to the final UV check on the way out.
We go through the areas together, ask about the pets and history, and listen. Most of the time you already know where the worst spots are, but the UV black light can sometimes uncover spots you didn't notice.
Lights down, UV black light on. We scan the affected areas, identify every accident with the moisture meter, and map the depth of each spot. You see the map before we touch anything.
Give the carpet a deep vacuum to eliminate pet hair and dry soil. Lay drop cloths across the lawn, place corner guards in the doorways, and prepare plastic tabs and foam blocks for furniture protection.
We apply a targeted urine solution that breaks down crystals and uses natural enzymes to digest the proteins creating odors. Store-bought sprays don't do either.
Our sub-surface extraction tool pulls urine from the face yarn, carpet backing, and pad underneath, not just what rests on the surface. We treat and extract repeatedly until no more urine is coming out.
We use a black light to re-inspect every area before we finish. Should anything still fluoresce under black light, we treat it again on the same visit without charging you extra. This is the only way we can be certain the work is actually finished.
If the same spot has been marked over and over and urine has reached the subfloor, we escalate: pull the carpet back, remove the contaminated padding, clean and seal the subfloor so nothing can penetrate back through, replace the pad, reinstall, then finish with a full carpet clean.
Low-VOC, fragrance-neutral, and safe to walk on once dry — usually a few hours.
Many pet odor solutions on the market are worse than the problem itself. They rely on heavy fragrance, high VOCs, and residue that prevents pets you care about from enjoying the carpet for a week. That's not us. Every product we use is specifically chosen to break down pet urine without harsh chemicals.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Kingwood, or get turn-by-turn directions.
Based in Humble, TX — we handle pet odor removal in homes across 15+ communities. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageUPDATE: 10/24/25- (Another amazing visit! Jason did a wonderful job. The older review is still true) I was kept inform of the technician's arrival and he was on time. Super…
Amazing service and will definitely be using again
From the time I called to the time they left cleaning our carpet. It was top-notch service. Thank you very much. Y’all did a great job!
Wonderful! They were able to come out next day and removed some questionable spots. Thank you!
Highly Recommend. Did a great Job!!
I’ve been using Scott’s Carpet Care for many years. They do a wonderful job. Very efficient and respond immediately to whatever I need. I used various carpet services prior to…
When we find it, we're able to treat it. Our sub-surface extraction tool removes urine from the face yarn, backing, and padding, not just the surface. Before we leave, we inspect every spot under UV black light. If anything still fluoresces, we address it immediately during your appointment, no extra charge.
That's what our restoration treatment is for. We lift the carpet, extract the soiled padding, clean and seal the subfloor to prevent residual urine from seeping back up, then replace the pad and carpet and complete a thorough cleaning. Topical treatment alone won't tackle subfloor contamination.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.