Quality oriental rugs are designed to be washed, completely submerged, thoroughly rinsed, and dried in controlled environments. That's how they've been cleaned for hundreds of years, and it's how we still do it. On-site extraction is effective for wall-to-wall carpet. For an oriental rug, this approach only addresses the surface.
At our facility in Humble we begin with dusting each rug (a step that alone eliminates pounds of soil from aged pieces), perform a fiber ID and color-fastness check, and then wash the rug in a dedicated bath with fiber-appropriate chemistry. We run multiple rinse cycles until the water runs clear. We dry under controlled conditions to safeguard fibers, dyes, and shape.
This is what actually happens to your rug once it arrives at our facility — dusting, wash, rinse, dry, inspect.
Every rug goes through the same six steps. The chemistry and dwell time change with the fiber — the sequence doesn't.
We identify the fiber (wool, silk, cotton, synthetic), note construction (hand-knotted, hand-tufted, flatweave, machine-made), and run a discreet color-fastness test to check for dye-bleed risk. All existing damage gets noted and recorded with photographs.
Without question the most-skipped step in rug cleaning, and the most vital. A rug can trap pounds of dirt that you cannot see. Wet that soil and it turns to mud in the fibers. We eliminate every particle before water touches the rug.
The rug enters its own wash bath with a fiber-appropriate cleaning solution. Careful agitation draws embedded soil, oils, and allergens from the pile itself, going beyond surface-level cleaning. This is the proper way to clean rugs.
Successive rinses remove all cleaning solution plus the suspended soil, with rinsing continuing until the water runs clean. Residue-free results keep the rug looking fresher over time.
The rug dries in our facility's controlled environment, with temperature and humidity carefully managed to safeguard the fibers, dyes, and the rug's shape. Fringe gets hand-detailed separately: it's cotton on most rugs and needs different care than the wool pile.
Once dry, every rug is inspected again in natural light. We groom the pile, verify there's no leftover staining, and apply optional fiber protector if you've chosen it. Then it's packaged and sent back on your chosen delivery date, or prepared for pickup if you prefer.
Pet urine is the hardest substance to remove from a rug, and it's the single biggest reason to bring one into the shop instead of cleaning it at home. We run the same source-first process as our pet odor treatment, but with a key advantage: if the rug can safely take multiple wash cycles, we do as many as the job needs. For severe cases, see our pet odor treatment.
We come to you, roll the rug, and bring it back to the facility. When it's done we deliver it back, usually within a couple weeks depending on the size and the work required. No lifting furniture, no moving rugs yourself.
Prefer to drop off yourself? Bring the rug to our Humble facility during regular business hours and we'll take it from there. Same process, same guarantee.
Once your rug is clean, the fibers are open and free of residue, ready to accept a fiber protector. It bonds to each fiber and creates an invisible barrier that lets you respond quickly to accidents before liquid sets in.
Ask about protector when you book — we'll quote it as an optional add-on, no pressure.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Aldine, or get turn-by-turn directions.
Based in Humble, TX — we pick up and deliver rugs in every one of our 15+ service areas. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageAmazing service and will definitely be using again
Jose did an awesome job cleaning my carpet. I recommend this company. All my pet stains were removed. Thank you
Jason did a great job!
Class A workmanship and professionalism. Highly recommended!!!
Scott’s Carpet Care team was great. They cleaned 3 large area rugs and did a bedrooom carpet clean. they were Friendly, on time, returned the rugs earlier than expected. I HIGHLY…
Jason with Scott’s Carpet Care was once again awesome—timely, thorough and funny as heck. We will definitely use Scott’s again.
Typically, you can expect a turnaround of one to two weeks from pickup to delivery. Pet urine jobs that need multiple wash cycles can take a little longer. We'll provide you with a realistic timeline at pickup. We won't provide an unrealistic timeline that cuts corners on drying time.
Yes, in every one of our 15+ service areas. We come to you, roll the rug, and bring it back to our facility. When it's done we deliver it back, usually within 14 days. We handle all the heavy lifting so you don't have to move anything. Drop-off at our Humble facility is also welcome during business hours.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.