Pet urine presents a unique challenge. When it comes from your pet, it starts out pH-neutral, but as it dries it turns increasingly alkaline, and that's where the ammonia smell comes from. It also crystallizes as it dries. To successfully remove it, you need a product that breaks up the urine crystal and a natural enzyme to digest the proteins. Over-the-counter sprays won't accomplish both.
After a decade of serving Houston-area homes and 1,100+ five-star reviews, we've built our pet odor process around targeting urine deep at the molecular level, not just the surface. Every job starts with a UV black light and moisture meter so we know precisely what we're facing, then we tailor our treatment approach to the depth of penetration.
"We use UV black lights and moisture meters on every job to locate hidden pet urine before we treat it — not after." — Phillip Scott, Owner
This is where our process truly sets us apart. Most cleaners make assumptions about problem areas based on your direction. We verify. Before we touch a drop of cleaning solution, we sweep the entire area with a UV black light and confirm moisture levels at every problem area with a moisture meter.
Dried pet urine fluoresces under UV — even accidents that are years old. We sweep the whole area so nothing hides.
Tells us whether urine is surface-level or has soaked into the pad and subfloor — so we match the right treatment to the real problem.
Pet urine doesn't always stop at the carpet fibers. The location where it penetrated determines which treatment approach will be effective. We'll tell you which one you need during the free quote, honestly, with UV black light and moisture meter data to support our recommendation.
Our standard process for the large majority of pet odor jobs — effective on urine that's in the face yarn, backing, and pad.
When a pet has marked the same spot over and over, urine eventually soaks through the carpet and backing and starts absorbing into the subfloor. Topical won't fix that. This will.
Here's exactly what happens when we come out for a pet odor job — from the moment we walk in to the final UV check on the way out.
We tour the spaces with you, ask you about pets and what's happened over time, and pay close attention. Most of the time you already know where the worst spots are, but sometimes the UV black light tells a different story.
Lights down, UV black light on. We scan the affected areas, identify every accident with the moisture meter, and map the depth of each spot. You see the map before we touch anything.
Thoroughly vacuum to remove pet hair and loose dirt. Position drop cloths on the lawn, set corner guards at the doorways, and have plastic tabs and foam blocks ready for the furniture.
We apply a specialized urine treatment that dissolves crystals and harnesses natural enzymes to eliminate odor-causing proteins. Store-bought sprays don't do either.
Our sub-surface extraction tool removes urine from the face yarn, backing, and pad, not just what sits on top. We treat and extract repeatedly until urine stops coming out.
Our final step involves a complete black light check of every spot we've worked on. Any spots that still show under black light get treated again during that same appointment with no extra fee. It's the only method that ensures the job is genuinely done.
If the same spot has been marked over and over and urine has reached the subfloor, we escalate: pull the carpet back, remove the contaminated padding, clean and seal the subfloor so nothing can penetrate back through, replace the pad, reinstall, then finish with a full carpet clean.
Low-VOC, fragrance-neutral, and safe to walk on once dry — usually a few hours.
Many pet odor solutions on the market are harsher than necessary. They rely on heavy fragrance, high VOCs, and residue that prevents pets you care about from enjoying the carpet for a week. That's not us. Every product we use is selected to target pet urine while avoiding chemical overload.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Pasadena, or get turn-by-turn directions.
Based in Humble, TX — we handle pet odor removal in homes across 15+ communities. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageClass A workmanship and professionalism. Highly recommended!!!
I cannot believe the job Jose, is doing!! Never have I had my carpets cleaned so well!! He is so nice, professional and a major asset to Scott's! So glad I decided to give them a…
Very professional, did a great job and fair price!
They are the BEST!!
Always great to work with Michelle, Jason and Phillip! My rug looks brand new!
I’ve used Scott’s for years. Moved into a new to us house that needed some deep cleaning. They came out and crushed it. 1 or 2 spots came back and they came out the next day to…
When we find it, we're able to treat it. Our sub-surface extraction tool removes urine from the face yarn, backing, and padding, not just the surface. Before we leave, we inspect every spot under UV black light. If anything still fluoresces, we address it immediately during your appointment no extra charge.
That's what our restoration treatment is for. We roll back the carpet, dispose of the contaminated padding, clean and seal the subfloor to block residual urine from returning through, then reinstall the pad and carpet and perform a comprehensive clean. Topical treatment alone won't tackle subfloor contamination.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.