Quality oriental rugs are designed to be washed, completely submerged, thoroughly rinsed, and dried in controlled environments. This traditional method has been used for centuries, and we continue to follow it. On-site extraction is effective for wall-to-wall carpet. For an oriental rug, surface-level cleaning is insufficient.
At our facility in Humble we begin with dusting each rug (a step that alone eliminates pounds of soil from aged pieces), perform a fiber ID and color-fastness check, and then wash the rug in a dedicated bath with fiber-appropriate chemistry. We run multiple rinse cycles until the water runs clear. We dry under controlled conditions to safeguard fibers, dyes, and shape.
This is what actually happens to your rug once it arrives at our facility — dusting, wash, rinse, dry, inspect.
Every rug goes through the same six steps. The chemistry and dwell time change with the fiber — the sequence doesn't.
We identify the fiber (wool, silk, cotton, synthetic), note construction (hand-knotted, hand-tufted, flatweave, machine-made), and run a discreet color-fastness test to check for dye-bleed risk. All existing damage gets noted and recorded with photographs.
Hands down the most-overlooked step in rug cleaning, yet also the most critical. A rug can hold significant amounts of invisible soil that remains hidden. When moisture reaches that soil, it transforms into mud within the fibers. We remove every bit of it before water touches the rug.
The rug goes into its own wash bath with a fiber-suitable cleaning solution. Soft, controlled agitation removes embedded soil, oils, and allergens from deep within the pile rather than just the surface. This is the method rugs should be cleaned with.
We rinse multiple times until the water coming off is completely clean. With no residue remaining, the carpet maintains its cleanliness longer.
The rug dries in our facility's controlled environment, with conditions monitored to safeguard the fibers, dyes, and the rug's shape. Fringe gets hand-detailed separately: it's cotton on most rugs and requires different care than the wool pile.
Once dry, every rug is inspected again in natural light. We groom the pile, look for any remaining stains, and apply optional fiber protector if you've opted for it. Then it's wrapped and returned, ready for pickup, depending on your preference.
Pet urine is the hardest substance to remove from a rug, and this is why so many people choose professional cleaning over tackling it themselves. We run the same source-first process as our pet odor treatment, but with a key advantage: when a rug can withstand multiple wash cycles, we complete however many cycles the restoration requires. For severe cases, see our pet odor treatment.
We come to you, roll the rug, and bring it back to the facility. When it's done we deliver it back, usually within a couple weeks depending on the size and the work required. No lifting furniture, no moving rugs yourself.
Prefer to drop off yourself? Bring the rug to our Humble facility during regular business hours and we'll take it from there. Same process, same guarantee.
Once your rug is clean, the fibers are open and free of residue, ready to accept a fiber protector. It bonds to each fiber and creates an invisible barrier that gives you time to react before a spill soaks in.
Ask about protector when you book — we'll quote it as an optional add-on, no pressure.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Atascocita, or get turn-by-turn directions.
Based in Humble, TX — we pick up and deliver rugs in every one of our 15+ service areas. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageExcellent work
Jason just left my house after doing a fabulous job cleaning my ceramic tile and grout! I’m so pleased with the way my floors and grout look!!! I cannot Recommend them highly…
Fantastic job, great communication! I received a quote within minutes. They kept me posted on arrival time, photo of the employee they were sending, and photos of the completed…
"Scott's Carpet Care did an amazing job cleaning the carpet at one of our properties currently for sale. They were very accommodating with our schedule and got the job done…
Did an awesome job on my sofa and I will be using them for my carpets as well. Would definitely recommend
I highly recommend Jason. I’m very pleased with their service and the results. My grout and carpet look fantastic. I’ll definitely use Scott’s again. Update: 8/25. This time I…
Typically, you can expect a turnaround of one to two weeks from pickup to delivery. Jobs involving pet urine and multiple wash cycles may require additional time. We'll provide you with a realistic timeline at pickup. We won't provide an unrealistic timeline that cuts corners on drying time.
Yes, in every one of our 15+ service areas. We pick up your rug, transport it to our facility, and handle the cleaning process. When it's done we return it to you, usually within 14 days. No lifting furniture, no moving rugs yourself. Drop-off at our Humble facility is also welcome during business hours.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.