Fine rugs are built to be washed, fully submerged, thoroughly rinsed, and dried under controlled conditions. This traditional method has been used for centuries, and we continue to follow it. On-site extraction cleaning suits wall-to-wall carpet. For an oriental rug, it barely scratches the surface.
At our facility in Humble we dust every rug first (this alone removes pounds of soil on an older piece), do a fiber ID and color-fastness check, then wash the rug in its own bath with fiber-appropriate chemistry. Multiple rinse cycles ensure the water runs clear. We dry under controlled conditions to safeguard fibers, dyes, and shape.
This is what actually happens to your rug once it arrives at our facility — dusting, wash, rinse, dry, inspect.
Every rug goes through the same six steps. The chemistry and dwell time change with the fiber — the sequence doesn't.
We identify the fiber (wool, silk, cotton, synthetic), note construction (hand-knotted, hand-tufted, flatweave, machine-made), and run a discreet color-fastness test to assess potential dye bleeding. We document and photograph any pre-existing damage.
Arguably the most-neglected step in rug cleaning, yet the most essential. A rug can trap pounds of dirt invisible to the eye. When moisture reaches that soil, it transforms into mud within the fibers. We eliminate every particle before water touches the rug.
The rug is placed in its own wash bath with a fiber-appropriate cleaning solution. Gentle agitation lifts embedded soil, oils, and allergens out of the pile, not just off the surface. This is the proper way to clean rugs.
Repeated rinses flush out every bit of cleaning solution and suspended soil. No residue left behind means your rug stays cleaner for longer.
The rug dries in a controlled drying space in our facility, with temperature and humidity carefully managed to safeguard the fibers, dyes, and the rug's shape. Fringe gets hand-detailed separately: it's cotton on most rugs and requires different care than the wool pile.
Once dry, every rug is inspected again in natural light. We groom the pile, recheck for residual staining, and apply optional fiber protector if you've chosen it. Then it's wrapped and returned, ready for pickup, or available for pickup at your convenience.
Pet urine is the hardest substance to remove from a rug, and this is why so many people choose professional cleaning over tackling it themselves. We run the same source-first process as our pet odor treatment, but with a key advantage: if the rug can safely take multiple wash cycles, we do as many as the job needs. For severe cases, see our pet odor treatment.
We come to you, roll the rug, and bring it back to the facility. When it's done we deliver it back, usually within a couple weeks depending on the size and the work required. No lifting furniture, no moving rugs yourself.
Prefer to drop off yourself? Bring the rug to our Humble facility during regular business hours and we'll take it from there. Same process, same guarantee.
Once your rug is clean, the fibers are open and cleared of buildup, ready to accept a fiber protector. It bonds to each fiber and creates an invisible barrier that gives you time to react before a spill soaks in.
Ask about protector when you book — we'll quote it as an optional add-on, no pressure.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Crosby, or get turn-by-turn directions.
Based in Humble, TX — we pick up and deliver rugs in every one of our 15+ service areas. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageHave been using Scott’s for almost 10 years and they are always professional, friendly, efficient, and leave my carpet beautifully clean.
I have been using this company for several years now. Each time, we get the same technician, which I really appreciate! He is very knowledgeable and very thorough. This time we…
Phillip was friendly, fast and efficient. We had a tight deadline, and they were able to knock it out! Highly recommend Scott's Carpet Care!
Class A workmanship and professionalism. Highly recommended!!!
From the moment that I contacted then via their website, they were very responsive and timely. José the technician did a great job! I would highly recommend them.
Jason did a great job. Very professional, on time and knowledgeable about how to get the best results. Thanks again Jason and Scott’s carpet care. John
Typically, you can expect a turnaround of around one to two weeks from pickup to delivery. Jobs involving pet urine and multiple wash cycles may require additional time. We'll share a realistic timeline at pickup. We won't give you a hurried estimate that bypasses proper drying.
Yes, in every one of our 15+ service areas. We pick up your rug, transport it to our facility, and handle the cleaning process. When it's done we deliver it back, usually within 14 days. You won't have to lift furniture or move rugs. Drop-off at our Humble facility is also welcome during business hours.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.