Quality oriental rugs are designed to be washed, completely submerged, thoroughly rinsed, and dried in controlled environments. That's how they've been cleaned for hundreds of years, and it's how we still do it. On-site extraction is effective for wall-to-wall carpet. For an oriental rug, it barely scratches the surface.
At our facility in Humble we begin with dusting each rug (a step that alone eliminates pounds of soil from aged pieces), perform a fiber ID and color-fastness check, and then wash the rug in a dedicated bath with fiber-appropriate chemistry. We run multiple rinse cycles until the water runs clear. Controlled drying protects fibers, dyes, and shape.
This is what actually happens to your rug once it arrives at our facility — dusting, wash, rinse, dry, inspect.
Every rug goes through the same six steps. The chemistry and dwell time change with the fiber — the sequence doesn't.
We identify the fiber (wool, silk, cotton, synthetic), note construction (hand-knotted, hand-tufted, flatweave, machine-made), and run a discreet color-fastness test to assess potential dye bleeding. We document and photograph any pre-existing damage.
Hands down the most-overlooked step in rug cleaning, yet also the most critical. A rug can trap pounds of dirt invisible to the eye. Wet that soil and it turns to mud in the fibers. We eliminate every particle before water touches the rug.
The rug is placed in its own wash bath with a fiber-appropriate cleaning solution. Gentle agitation lifts embedded soil, oils, and allergens out of the pile, not just off the surface. This is the method rugs should be cleaned with.
Repeated rinses flush out every bit of cleaning solution and suspended soil. No residue left behind means your rug stays cleaner for longer.
The rug dries in a controlled drying space in our facility, with conditions monitored to safeguard the fibers, dyes, and the rug's shape. Fringe gets hand-finished separately: it's cotton on most rugs and needs different care than the wool pile.
Once dry, every rug is inspected again in natural light. We groom the pile, look for any remaining stains, and apply optional fiber protector if you've opted for it. Then it's wrapped and returned, ready for pickup, or prepared for pickup if you prefer.
Removing pet urine from a rug is more challenging than virtually any other cleaning task, and this is why so many people choose professional cleaning over tackling it themselves. We run the same source-first process as our pet odor treatment, but with a key advantage: when a rug can withstand multiple wash cycles, we complete however many cycles the restoration requires. For severe cases, see our pet odor treatment.
We come to you, roll the rug, and bring it back to the facility. When it's done we deliver it back, usually within a couple weeks depending on the size and the work required. No lifting furniture, no moving rugs yourself.
Prefer to drop off yourself? Bring the rug to our Humble facility during regular business hours and we'll take it from there. Same process, same guarantee.
Once your rug is clean, the fibers are open and free of residue, ready to accept a fiber protector. It adheres to individual fibers to form a protective shield that lets you respond quickly to accidents before liquid sets in.
Ask about protector when you book — we'll quote it as an optional add-on, no pressure.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Spring, or get turn-by-turn directions.
Based in Humble, TX — we pick up and deliver rugs in every one of our 15+ service areas. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageJose got here on time and got right to work. Shared with us what he was going to do and did it. Very thorough. We are pleased with the outcome and the service. Will definitely…
Great service,
Jason did a great job. Very professional, on time and knowledgeable about how to get the best results. Thanks again Jason and Scott’s carpet care. John
Very professional, did a great job and fair price!
Scott's Carpet Care and their technician, Jose, did a fabulous job at our mother's house as she prepares to sell :-D Highly recommend!
They are very professional and attentive to my concerns. I have referred them to friends.
Typically, you can expect a turnaround of around one to two weeks from pickup to delivery. Jobs involving pet urine and multiple wash cycles may require additional time. We'll give you an honest, realistic timeline when we pick up. We won't provide an unrealistic timeline that cuts corners on drying time.
Yes, in every one of our 15+ service areas. We visit your home, collect the rug, and take it to our facility for professional cleaning. When it's done we deliver it back, usually within a couple weeks. We handle all the heavy lifting so you don't have to move anything. Drop-off at our Humble facility is also welcome during business hours.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.