Quality oriental rugs are designed to be washed, completely submerged, thoroughly rinsed, and dried in controlled environments. This is the method used for hundreds of years, and it remains our approach today. On-site extraction is effective for wall-to-wall carpet. For an oriental rug, it barely scratches the surface.
At our facility in Humble we dust every rug first (this alone removes pounds of soil on an older piece), do a fiber ID and color-fastness check, then wash the rug in its own bath with fiber-appropriate chemistry. We run multiple rinse cycles until the water runs clear. We dry under controlled conditions to safeguard fibers, dyes, and shape.

This is what actually happens to your rug once it arrives at our facility — dusting, wash, rinse, dry, inspect.
Every rug goes through the same six steps. The chemistry and dwell time change with the fiber — the sequence doesn't.
We identify the fiber (wool, silk, cotton, synthetic), note construction (hand-knotted, hand-tufted, flatweave, machine-made), and run a discreet color-fastness test to assess potential dye bleeding. All existing damage gets noted and recorded with photographs.
Without question the most-skipped step in rug cleaning, and the most vital. A rug can retain pounds of dirt that remains hidden. Wet that soil and it turns to mud in the fibers. We remove every bit of it before water touches the rug.
The rug goes into its own wash bath with a fiber-appropriate cleaning solution. Soft, controlled agitation removes embedded soil, oils, and allergens from deep within the pile rather than just the surface. This is the method rugs should be cleaned with.
Successive rinses remove all cleaning solution plus the suspended soil, with rinsing continuing until the water runs clean. Residue-free results keep the rug looking fresher over time.
The rug dries in a controlled drying space in our facility, with conditions monitored to protect the fibers, dyes, and the rug's shape. Fringe gets hand-detailed separately: it's cotton on most rugs and requires different care than the wool pile.
Once dry, every rug is inspected again in natural light. We groom the pile, recheck for residual staining, and apply optional fiber protector if you've opted for it. Then it's wrapped and returned, ready for pickup, or prepared for pickup if you prefer.
Removing pet urine from a rug is more challenging than virtually any other cleaning task, and this is why so many people choose professional cleaning over tackling it themselves. We run the same source-first process as our pet odor treatment, but with a key advantage: if the rug can safely take multiple wash cycles, we do as many as the job needs. For severe cases, see our pet odor treatment.
We come to you, roll the rug, and bring it back to the facility. When it's done we deliver it back, usually within a couple weeks depending on the size and the work required. No lifting furniture, no moving rugs yourself.
Prefer to drop off yourself? Bring the rug to our Humble facility during regular business hours and we'll take it from there. Same process, same guarantee.
Once your rug is clean, the fibers are open and free of residue, ready to accept a fiber protector. It adheres to individual fibers to form a protective shield that buys you precious moments to address spills before they penetrate.
Ask about protector when you book — we'll quote it as an optional add-on, no pressure.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Tomball, or get turn-by-turn directions.
Based in Humble, TX — we pick up and deliver rugs in every one of our 15+ service areas. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageResponse time was fast. Technician came out within 24 hours of requested appointment. Extremely thorough service. Overall top quality customer service. 10/10 recommend!
They did an amazing job on my sofa and went above and beyond to accomodate my needs. I will be having them back for my carpets
From phone call to completion I give Scott’s 10 stars. Customer service focused, communication is top notch, reasonable pricing, and I can’t say enough about Jose! He was so kind…
Communicated throughout the day when they would arrive which was really nice. They were very thorough ensuring the carpets were cleaned and we were completely satisfied. This is…
Fantastic job, great communication! I received a quote within minutes. They kept me posted on arrival time, photo of the employee they were sending, and photos of the completed…
The crew did a great job. Very positive and great folks.
Typically, you can expect a turnaround of one to two weeks from pickup to delivery. Jobs involving pet urine and multiple wash cycles may require additional time. We'll give you an honest, realistic timeline when we pick up. We won't give you a hurried estimate that bypasses proper drying.
Yes, in every one of our 15+ service areas. We visit your home, collect the rug, and take it to our facility for professional cleaning. When it's done we return it to you, usually within two weeks. We handle all the heavy lifting so you don't have to move anything. Drop-off at our Humble facility is also welcome during business hours.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.