Quality oriental rugs are designed to be washed, completely submerged, thoroughly rinsed, and dried in controlled environments. This is the method used for hundreds of years, and it remains our approach today. On-site extraction is effective for wall-to-wall carpet. For an oriental rug, it barely scratches the surface.
At our facility in Humble we dust every rug first (this alone removes pounds of soil on an older piece), do a fiber ID and color-fastness check, then wash the rug in its own bath with fiber-appropriate chemistry. We run multiple rinse cycles until the water runs clear. We dry under controlled conditions to safeguard fibers, dyes, and shape.
This is what actually happens to your rug once it arrives at our facility — dusting, wash, rinse, dry, inspect.
Every rug goes through the same six steps. The chemistry and dwell time change with the fiber — the sequence doesn't.
We identify the fiber (wool, silk, cotton, synthetic), note construction (hand-knotted, hand-tufted, flatweave, machine-made), and run a discreet color-fastness test to assess potential dye bleeding. All existing damage gets noted and recorded with photographs.
Without question the most-skipped step in rug cleaning, and the most vital. A rug can retain pounds of dirt that remains hidden. Wet that soil and it turns to mud in the fibers. We remove every bit of it before water touches the rug.
The rug goes into its own wash bath with a fiber-appropriate cleaning solution. Soft, controlled agitation removes embedded soil, oils, and allergens from deep within the pile rather than just the surface. This is the method rugs should be cleaned with.
Successive rinses remove all cleaning solution plus the suspended soil, with rinsing continuing until the water runs clean. Residue-free results keep the rug looking fresher over time.
The rug dries in a controlled drying space in our facility, with conditions monitored to protect the fibers, dyes, and the rug's shape. Fringe gets hand-detailed separately: it's cotton on most rugs and requires different care than the wool pile.
Once dry, every rug is inspected again in natural light. We groom the pile, recheck for residual staining, and apply optional fiber protector if you've opted for it. Then it's wrapped and returned, ready for pickup, or prepared for pickup if you prefer.
Removing pet urine from a rug is more challenging than virtually any other cleaning task, and this is why so many people choose professional cleaning over tackling it themselves. We run the same source-first process as our pet odor treatment, but with a key advantage: if the rug can safely take multiple wash cycles, we do as many as the job needs. For severe cases, see our pet odor treatment.
We come to you, roll the rug, and bring it back to the facility. When it's done we deliver it back, usually within a couple weeks depending on the size and the work required. No lifting furniture, no moving rugs yourself.
Prefer to drop off yourself? Bring the rug to our Humble facility during regular business hours and we'll take it from there. Same process, same guarantee.
Once your rug is clean, the fibers are open and free of residue, ready to accept a fiber protector. It adheres to individual fibers to form a protective shield that buys you precious moments to address spills before they penetrate.
Ask about protector when you book — we'll quote it as an optional add-on, no pressure.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Tomball, or get turn-by-turn directions.
Based in Humble, TX — we pick up and deliver rugs in every one of our 15+ service areas. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageAbsolutely the best carpet cleaning company. If you need professional carpet cleaning go with the best, I promise they are worth every single penny!
Excellent service and done quickly- would recommend to everyone
Amazing work ! Jason Dunstone was very professional and friendly he did a great job! Definitely will be using Scott's Cleaning and specially asking for Jason! Was on time and…
Jose did a phenomenal job with my sectional deep clean. I did not have high expectations since it’s white boucle but it looks and smells BRAND NEW. Thank you so much!
The crew did a great job. Very positive and great folks.
Great experience so thank ful for short notice super quick and extra helpful
Typically, you can expect a turnaround of one to two weeks from pickup to delivery. Jobs involving pet urine and multiple wash cycles may require additional time. We'll give you an honest, realistic timeline when we pick up. We won't give you a hurried estimate that bypasses proper drying.
Yes, in every one of our 15+ service areas. We visit your home, collect the rug, and take it to our facility for professional cleaning. When it's done we return it to you, usually within two weeks. We handle all the heavy lifting so you don't have to move anything. Drop-off at our Humble facility is also welcome during business hours.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.