Quality oriental rugs are designed to be washed, completely submerged, thoroughly rinsed, and dried in controlled environments. This traditional method has been used for centuries, and we continue to follow it. On-site extraction works for wall-to-wall carpet. For an oriental rug, this approach only addresses the surface.
At our facility in Humble we dust every rug first (this alone removes pounds of soil on an older piece), do a fiber ID and color-fastness check, then wash the rug in its own bath with fiber-appropriate chemistry. We run multiple rinse cycles until the water runs clear. We dry under controlled conditions to safeguard fibers, dyes, and shape.
This is what actually happens to your rug once it arrives at our facility — dusting, wash, rinse, dry, inspect.
Every rug goes through the same six steps. The chemistry and dwell time change with the fiber — the sequence doesn't.
We identify the fiber (wool, silk, cotton, synthetic), note construction (hand-knotted, hand-tufted, flatweave, machine-made), and run a discreet color-fastness test to evaluate color stability concerns. We document and photograph any pre-existing damage.
Arguably the most-neglected step in rug cleaning, yet the most essential. A rug can retain several pounds of dry soil that you cannot see. When moisture reaches that soil, it transforms into mud within the fibers. We remove every bit of it before water touches the rug.
The rug enters its own wash bath with a fiber-suitable cleaning solution. Gentle agitation lifts embedded soil, oils, and allergens out of the pile, not just off the surface. This is the method rugs should be cleaned with.
We rinse multiple times until the water coming off is completely clean. Residue-free results keep the rug looking fresher over time.
The rug dries in our facility's temperature and humidity-managed environment, with temperature and humidity carefully managed to protect the fibers, dyes, and the rug's shape. Fringe gets hand-detailed separately: it's cotton on most rugs and needs different care than the wool pile.
Once dry, every rug is re-inspected in daylight. We groom the pile, verify there's no leftover staining, and apply optional fiber protector if you've opted for it. Then it's wrapped and returned via scheduled delivery, or available for pickup at your convenience.
Removing pet urine from a rug is more challenging than virtually any other cleaning task, and this is why so many people choose professional cleaning over tackling it themselves. We run the same source-first process as our pet odor treatment, but with a key advantage: if the rug can safely take multiple wash cycles, we do as many as the job needs. For severe cases, see our pet odor treatment.
We come to you, roll the rug, and bring it back to the facility. When it's done we deliver it back, usually within a couple weeks depending on the size and the work required. No lifting furniture, no moving rugs yourself.
Prefer to drop off yourself? Bring the rug to our Humble facility during regular business hours and we'll take it from there. Same process, same guarantee.
Once your rug is clean, the fibers are open and free of residue, ready to accept a fiber protector. It bonds to each fiber and creates an invisible barrier that buys you precious moments to address spills before they penetrate.
Ask about protector when you book — we'll quote it as an optional add-on, no pressure.
We're at 7937 Farmingham Rd, Ste I in Humble. Learn more about Houston, or get turn-by-turn directions.
Based in Humble, TX — we pick up and deliver rugs in every one of our 15+ service areas. Don't see yours? Give us a call, we probably cover it.
Call to Check CoverageThis was my second time using Scott’s carpet care. Jason is great! He came out both times and is so thorough and detailed oriented. Excellent work!
Great experience so thank ful for short notice super quick and extra helpful
They did a great job cleaning my 3 area rugs. Jason, Michelle & Jonathan were very helpful and great to work with.
They are very professional and attentive to my concerns. I have referred them to friends.
From the moment that I contacted then via their website, they were very responsive and timely. José the technician did a great job! I would highly recommend them.
Amazing service! I would recommend them to anyone.
Typically, you can expect a turnaround of one to two weeks from pickup to delivery. Jobs involving pet urine and multiple wash cycles may require additional time. We'll provide you with a realistic timeline at pickup. We won't rush you with a timeline that skips drying time.
Yes, in every one of our 15+ service areas. We come to you, roll the rug, and bring it back to our facility. When it's done we deliver it back, usually within two weeks. No lifting furniture, no moving rugs yourself. Drop-off at our Humble facility is also welcome during business hours.
That's it. That's the guarantee. No forms to fill out, no hoops to jump through. If anything about our work doesn't meet your expectations, call us and we'll re-clean it — on the house.
Two ways to get started. Pick what's easiest for you.